CODMunity Help Center
How can we help?
Answers for the CODMunity app, codmunity.gg, the Camo Tracker and ranked profiles. Most questions are solved in under a minute.
What's going on?
Pick a topic: we show the answers first, then the right form if you still need us.
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Can I connect my CODMunity account to my Activision account?
No, you cannot currently connect your Call of Duty or Activision account to CODMunity. Activision does not provide an API for external services like ours. We hope this changes in the future.
How do I request a refund?
Request a refund through the appropriate purchase channel.
- CODMunity Web: For a website purchase, send a support request with your receipt or order reference.
- Apple App Store: Request an Apple refund.
- Google Play: Request a Google Play refund.
Use the Apple or Google account that made the purchase. Requests are reviewed under the applicable policy; approval is not guaranteed. Cancelling renewal does not itself request a refund.
Where do I manage my subscription?
Manage your subscription from the place where you originally subscribed. Billing stays with the original provider.
- CODMunity Web: go to My subscription while signed in.
- Apple App Store: manage it from your Apple account subscriptions.
- Google Play: manage it from your Google Play subscriptions.
The My subscription page can show Premium status, purchase provider, auto-renewal, renewal or end date when available, Refresh subscription, and a provider-specific manage option.
How often is CODMunity updated?
Our recommendations and tools are always kept up to date. When a new game or season is released, our teams work hard to update CODMunity as quickly as possible.
Meta recommendations may evolve over time as we test and learn new things.
Can I suggest a new feature?
Yes, use the Request a Feature tool. Describe the problem you are trying to solve, not only the solution. It helps us prioritise properly.
Still stuck?
Tell us what's wrong in three short steps. We answer by email and on your private request page.
Contact support- 1Pick your topic
- 2Check the suggested answers
- 3Send the short form
Already sent a request?
Open the link from your confirmation email to see our replies and answer us.
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